Customer Feedback Questionnaire

If you have recently had work carried out by ourselves, we would very much appreciate it if you would complete the customer feedback questionnaire below. We thank you in advance for your time. All responses are reviewed.

Your Details
Customer Name
Account No. (If Known)
Address
Town
County
Post Code
Telephone
Mobile No.
Email Address
Job No. (If Known)
Nature Of Work Carried Out
Your Views
Please rate the following, by selecting one of the five options:-

Options No Opinion Poor Satisfactory Good Excellent
Response to initial enquiry.
Response to your communications following order.
Quality of Service.
Contract Management
(e.g. advice, knowledge, experience, meeting deadlines, etc.).
Accounts Department
(e.g Presentation of Invoice, dealing with queries, etc.)
Recommendation
Yes No
Would You Recommend Gristwood and Toms Ltd
If "No" could you please state why:-